CUSTOMER SERVICE ADVISOR at STVE PTE LTD Hide Job Information

Job FunctionCUSTOMER SERVICE
Reference NumberSTV/2
Advertised6 months ago
Experience Required0 to 3 years
Minimum QualificationNITEC
Job description
  • Handle operation call
  • Provide technical advices
  • Handle walk-in crowd
  • Prepare quotation, debit note or credit note if applicable
  • Follow up with repair and vehicle collection
  • Maintenance replacement fleet station
  • Liaise with contractors’ quality and price of work
  • Update of repair status to customers
  • Make necessary operational arrangement even after office hours.
  • Any ad-hoc duties as assigned by superior.

Working Location: 59 Senoko Road, 5 alternate Saturday

Job Requirements
  • At least NTC 2 in Automotive Technology.
  • Proficient Microsoft Word & Excel
  • No experience required.
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Company Overview

Goldbell Group – A leading brand name in Singapore for Industrial Vehicles.

At Goldbell, we strive to anticipate needs and surpass expectations of all our clients. Being the leading brand name in industrial vehicles in Singapore, we are synonymous with ethical business practices, dependable services and quality in products. Goldbell Group is head quartered in Singapore and has operations in Australia, Malaysia, China & Vietnam. The Group employs more than 600 employees worldwide.

Goldbell Engineering was established in 1980 to pioneer our distribution business in the commercial vehicles segment. Today, Goldbell Engineering is the authorized distributor of many internationally renowned brands like Mitsubishi Fuso, Iveco, Fiat Professional, and more. We have over 60 years of combined experience in industrial vehicle leasing through our subsidiaries, Goldbell Leasing, STVE and Goldbell Car Rental. To emphasize on the importance of improving the services we provide to our leasing customers, Goldbell Corporation was incorporated in 2007 as a holding company for our leasing entities. Goldbell Corporation has now served more than 10,000 satisfied corporate customers.

Currently, Goldbell Group is the market leader in industrial vehicles, with clients in industries encompassing construction, logistics and warehousing, manufacturing, food and beverage, petrochemicals, the government sector and statutory boards among others. We strive to continuously meet our clients ever changing needs while becoming a total business solution partner to all of them.

The group consists of the following subsidiary:

  • Goldbell Engineering
  • Goldbell Corporation
  • Goldbell Leasing
  • Goldbell Car Rental
  • STVE
  • Horizon
  • Motorviva
  • Goldbell Financial Services
  • Goldbell Equipment Malaysia
  • Goldbell Equipment Vietnam
  • Aviation Equipment Leasing

Why join us?

With an exciting growth strategy, GOLDBELL is looking for diversified and creative individuals to join our GOLDBELL family.

 

If you want to reach your true potential, play an exciting and rewarding role, then apply to join GOLDBELL and let us bring out the best in you.

 

We are committed to provide total customer satisfaction; meeting customer requirements. Achieving it through our teamwork and constant improvement of our employees’ quality.

 

We strive to:

  • Value the individual and our working culture;
  • Enhance the quality, diversity and skills of our employees;
  • Provide a conducive and safe working environment.

As a forward-looking company, we understand the importance of employee’s satisfaction and well-being. We provide our employees with an extensive range of benefits including:

  • Multi-faceted exposure within the Group
  • Academic Advancement Opportunities
  • Attractive Pay Packages
  • Paid Annual Leave
  • Incentive Schemes
  • Performance Bonuses
  • Hospital and Surgical Insurance Coverage
  • Personal Accident Insurance Coverage
  • Medical Benefits
  • Staff Incentive Trips
  • Recreational Activities